DBBL Agent Banking Routing number, Service charge, Limit, Loan and Cheque
Dutch-Bangla Bank Agent Banking is Bangladesh’s most popular and first digital banking. It is a secure banking service where Bio-metrics will do custisentifiusingtBiometricsin goal is to deliver banking services to remote areas. This Agent banking department has too many facilities, features, and services. Agent banking customers will get all banking facilities like Core banking. They can transact at any Branch, ATM, or Agent banking outlet. Besides, they can use ATM cards, cheques, and loans. So you can also learn about Dbbl Agent banking school banking.
So, if you are interested in opening an agent banking account with DBBL, this content will significantly help you as a consultant. We are writing everything about agent banking that you need to know. Now, we shall share the benefits and facilities of the DBBL agent banking account. You have to know before opening the account. Many other banks also provide agent banking services. That’s why you can also compare it with DBBL Service. Now, we will describe the agent banking service below:
More posts:– IBBL Agent Banking service, helpline, limit, charge, Routing Number & Logo
What is DBBL agent banking?
Agent banking refers to providing financial services to the underserved population through involved agents who lead banking transactions on behalf of the bank. It is the proprietor of an outlet. Who offers financial services with the help of mobile telecommunication devices/ computer systems/ using biometric technology?
Read more:– Brac Bank Agent Banking Routing Number, Logo, Transaction Limit, Charge.
DBBL Agent Banking Routing Number
A routing number is a unique number the bank authority reserves to identify the branch or bank. Any customer/ anyone can identify each Branch/ Bank for the transaction by the routing number. This number is required for online transactions only. Agent Banking of DBBL customers needs the Routing number when they receive money from banking from any DBBL or other Bank account.
The Routing Number of Dutch Bangla BanK Agent Banking is 090270608
Helpline Number of Agent Banking
If you need any information about an Agent Banking product or service, please call –16216 or 09666716216.(Callout 24 hours, 365 days).
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DBBL Agent Banking Logo
Here is the picture of the DBBL Agent Banking Logo. Therefore, Save the image or download and use it. Both Bangla & English Logo are available below:
DBBL Agent Banking English logo
DBBL Agent Banking Swift Code
Do you know DBBL Agent Banking Swift Code? Please See, Here is the DBBL Agent Banking DBBLBDDH
DBBL Agent Banking IBAN Number in Bangladesh
Your International Bank Account Number (IBAN)
Your existing account number is X
IBAN: JOZZ SCBL 00000000 YY XXXXXXXXXXX (ZZ’s denote unique check digit, Y’s denote currency code, and XX’s denote the 11-digit account number).
SWIFT Code (BIC) of our Bank: SCBLJOAX
Owner of Dutch Bangla Bank
Dutch-Bangla Bank Limited (DBBL) is a bank in Bangladesh. DBBL is a scheduled joint venture private commercial bank between local Bangladeshi parties by M Sahabuddin Ahmed (Founder & Chairman) and a Dutch company FMO.
DBBL agent banking balance check
A customer has to go to Agent Banking Point to check the account balance/statement. The agent will input the customer account number into the Biometric Machine. The customer will verify the account number and input their Fingerprint. The system will show the customer’s balance/statement, and the agent will inform the customer.
Agent Banking Head office address
- Head Office.47 Motijheel Commercial Area Dhaka-1000
- Tel: (8802) 47110465, 47115155, 47114795. IP phone: (880) -9612322100,
- Contact us (Head office) (8802)47110465, 47115155, 47114795
- International: (8802) 47110465, 47115155, 47114795.
- Fax: (8802) 9561889
- SWIFT: DBBLBDDH.
DBBL Agent Banking Transaction Charge
Agent banking Transaction limit: Dutch Bangla Bank Agent banking has transaction limits like other banks. There are two types of transaction limits for Agent banking customers. One type is an Agent banking outlet, and another is an ATM or Branch. So, we are describing two types of transaction limits below here:
Schedule of Charges of DBBL Agent Banking
Service type- Same Territory charge: Other Territory charge:
Registration ……………… NA ….. NA
A/C Maintenance Fee… NA….. NA
Incidental Charges…… NA….. NA
Closing Charges……… NA… NA
Minimum Balance…… NA… NA
Saving Account, Interest-Free
Savings Account.. …………. 10/-
Current Account…… 100/-… NA
Salary Account, Student Account,
School Banking,
Account, Farmers Account,
Safety Net Account…. ……… NA NA
Cash Deposit Agent
Banking Outlet…….. Free….. 0 .10%
Cash Withdrawal Agent
Banking Outlet… Free….. 0.30%
Cash Deposit at DBBL
Branch / FT……………. Free….. Free
Cash Withdrawal at DBBL
Branch / FT.. ………… Free….. Free
Cash Withdrawal from
DBBL ATM……………… Free….. Free
P2P amount transfer… Free… 0 .10%
Bill Payment*………… Tk. 5 to 50 or 1% -Tk. 5 to 50 or 1%
Balance inquiry Fee… Free….. Free
Statement inquiry Fee…… Free…… Free
Salary Disbursement…… Free….. Free
Remittance Disbursement. Free……. Free
Merchant Payment……… Free…… Free
Mobile Top-up………………Free…… Free
Bio-metric Account at Agent point limit (for Customers)
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DBBL Agent Banking Outlet Location List in Bangladesh: you want to know the agent banking location list. Then, you will click on the outlet list.
More posts:- City Bank Agent Banking Routing number, swift code, charge, limit, helpline number
How to send Foreign Remittance
A remitter can send a remittance from any select Exchange houses of Dutch-Bangla Bank and other Bangladeshi Banks placed worldwide. The remitted money will be transferred to the beneficiary’s Agent Banking account within 24-72 hours, and the beneficiary will receive an SMS about the deposit.
How many ways Remitter can you send a Remittance to form Foreign?:
Remitters living abroad from Bangladesh can also send Remittances in two ways. Such as-
- Agent Banking Account Number by directly and
- PIN Number.
They can always send remittance in two ways: by the Remittance Exchange house. However, if they send a Remittance nominated to Exchange House DBBL, they will get an Extra Bonus by DBBL declaration. You can also learn about the nominated Exchange House by DBBL from the content below.
How do Remitter/live abroad send Remittances:
Remitters/ live abroad can be sent from any nominated Exchange house of DBBL and other Bangladesh Banks worldwide. This is why the remitter will go to any exchange house/Bank to avail of this service. Provide the following information at the exchange house. The Exchange House will transfer the remitter money or PIN Number to the Dutch Bangla Bank within 24-72 hours, and the beneficiary will receive an SMS from the Exchange house.
(1). Beneficiary’s Account Holder Name, (2). Bank Name (Dutch Bangla Bank),
(3). Agent Banking Account Number 13 digits and (4). Amount.
How to withdraw Remittance:
- The beneficiary can visit the withdrawal of the Remitter amount at any DBBL-authorized agent outlet point.
- The beneficiary will Submit NID & PIN (Request Form) to DBBL-authorized Agent Outlet Point to withdraw the remitted amount.
- Agent Outlet Teller uploads the NID & PIN to DBBL System.4.
- DBBL Verify the data & transfers the fund to the Agent Outlet Account for further payment to the beneficiary.
Foreign Remittance (PIN Based):
DBBL Nominated Exchange Houses:
Exchange House/Banks Remittance Sending Country
Al Ansari Exchange LLC, UAE Global Partner
BFC Bank Limited (EZRemit), UK Global Partner
Choice Money Transfer dba Small World, USA-Global Partner
Home Send SCRL, Belgium Global Partner
Merchantrade Asia Sdn. Bhd., Malaysia Global Partner
MoneyGram Payment Systems, Inc., USA Global Partner
NEC Money Transfer Limited, UK Global Partner
PayPal Pte. Ltd. (Xoom), Singapore Global Partner
Placid Express, USA Global Partner
1Prabhu Money Transfer, USA Global Partner
Ria Financial Services, USA Global Partner
TransFast Remittance LLC, USA Global Partner
UAE Exchange Centre LLC, UAE Global Partner
Wall Street Exchange Centre, UAE Global Partner
Western Union Money Transfer, USA Global Partner
WorldRemit Limited, UK Global Partner
Xpress Money, UAE Global Partner
Aussie Forex & Finance Pty Ltd, Australia, Australia-Australia
Zenj Exchange Co., Bahrain Bahrain Bahrain
East Bengal Exchange Co., Canada Canada
EXIM Exchange Company (Canada) Ltd, Canada-Canada
National Exchange Company S.R.L., Italy Italy
Unidos Co. Ltd-Kyodai Remittance, Japan Japan
Al Alami Exchange, Jordan Jordan
Al Muzaini Exchange Company K.S.C.C, Kuwait- Kuwait
Aman Exchange Company WLL, Kuwait
Bahrain Exchange Company WLL, Kuwait
Dollar Exchange Co., Kuwait
Kuwait Asian Int’l Exchange Co. WLL, Kuwait
MaxMoney Sdn Bhd, Malaysia Malaysia
NBL Money Transfer Sdn. Bhd., Malaysia Malaysia
Valyou Sdn. Bhd., Malaysia Malaysia
Al Jadeed Exchange LLC, Oman Oman
Lulu Exchange Company, Oman Oman
Joyalukkas Exchange LLC, Oman Oman
Oman Exchange LLC, Oman Oman
Global Money Exchange Co., Oman Oman
Al Zaman Exchange WLL, Qatar Qatar
Eastern Exchange Company WLL, Qatar Qatar
Bank Al Bilad (Enjaz), KSA Saudi Arabia Saudi Arabia
National Commercial Bank (QuickPay), KSA Saudi Arabia
Global Money Remittance Pte Ltd, Singapore Singapore
NBL Money Transfer Pte Ltd, Singapore Singapore
Hello Paisa (Pty) Ltd, South Africa South Africa
GmoneyTrans Co. Ltd, South Korea South Korea
Global Money Express Co, Ltd, South Korea South Korea
Al Ahalia Money Exchange Bureau, UAE UAE
Al Fardan Exchange LLC, UAE UAE
Emirates India International Exchange LPC, UAE-UAE
Index Exchange LLC, UAE UAE
LuLu International Exchange LLC, UAE UAE
Orient Exchange Company LLC, UAE UAE
Universal Exchange Center, UAE UAE
Standard Express, USA USA
Wall Street Finance LLC, USA USA
How to download/Check DBBL Account Statement free:
Dear DBBL Account users, welcome to you. Now, we will share how to download the statement for free. Are you a DBBL Rocket/Agent Banking/Core Banking account holder? You need a bank statement. You can also download a statement easily. You can get and see the statements from Internet Banking, Nexus Pay, DBBL Branch, Mobile Banking, and Agent Banking offices. Now, we will highlight all processes so you can download a statement easily. You can also learn your account statement over the phone from the DBBL call centre.
How to download/check Statement by Internet Banking:
We will now highlight the Internet banking process so that you can quickly learn about Internet banking and download statements of your account. That’s why you need to have a Core Banking account. You will follow the below steps:
Firstly, you will go to any DBBL Branch and the respective officer who will process Internet banking.
Secondly, write/fill out an application, including all documents with Gmail for internet banking, and provide all documents to the respective officer.
Thirdly, the Respective officer will complete these tasks, and the Username and password will be sent to the Gmail account of the account holder on that day/the next day, or the Account holder will come to the Branch to take the username and password on the day appointed by the Respective officer.
Fourth, you will log in using your username and password and click the option.
Fifthly, click the statement and fill out the required date; then, you will see the statement on your mobile/laptop/desktop screen.
Finally, your statements were downloaded successfully.
How to download/see the statement by Nexus Pay:
- First, you must install the Nexus Pay app and set the username and password. Then, add your account/card. You must log in with your username and password to download a statement.
- You will also see your account card.
- You need to click on the account Card from which you want to take the statement.
- Then you see three-dot marks (=) on the left corner and click there.
- You will see many functions there, and click on Mini’s statement from there.
- Then, you will get a statement.
How to download/check statements from the Mobile Banking office:
If you are an Agent Banking/Mobile Banking customer, you can get a printed copy of the statement from any Mobile Banking office in Bangladesh. This is why you must go to the Mobile Banking office. Then, please fill out an application with the required data and provide it to the respective officer for the statement. The respective officer will complete these tasks and give an attested statement to the account holder.
How to download/check statements from DBBL Branch:
Do you want to take an attested statement for official or any other work? You can also make a statement with attested from DBBL Branch if you are an Agent Banking or Core Banking account holder. It would be best if you went to the DBBL Branch. Then, please fill out an application with the required data and provide it to the officer responsible for the statement. The respective officer will process and state the account holders with attested.
School banking account of DBBL Agent Banking:
DBBL Agent Banking has started a school banking account for students. It is a new concept of Agent banking. Which is account code 707? There are too many benefits available for students in this account. So, if you are interested in opening an Agent banking account with DBBL, this content will be helpful to you. We are writing everything you need to know about the school banking account.
Before starting an open school banking account, you need to know all the benefits and facilities of the DBBL Agent banking account. It is essential for you because you may face problems with transaction time.
Who can open a school banking account: Students up to class vii –xii till and age up to 18 years. However, any individual above 18 years cannot open an account.
What is needed to open a school banking account?
- Complete the KYC form and sign it.
- Student’s birth certificate and student ID or Introduction letter from an educational institution or last month’s tuition fee payment attested receipt.
- 2 (two) copy recent photos of students.
- 1 (one) copy photo & NID of nominees
- Copy of parent’s electricity bill
- 1(one) copy photo & NID of parents.
- Other documents as required
Fees and services charges for the customer (School Banking):
| Service type | Same territory | Another territory |
| Registration | Free | N/A |
| Agent Outlet Deposit | Free | 0.10% of TXN Amt. |
| Agent Outlet Withdrawal | Free | 0.30% of TXN Amt |
| Deposit at DBBL Branch / FT | Free | Free |
| Withdrawal at DBBL Branch / FT | Free | Free |
| Withdrawal from DBBL ATM | Free | Free |
| Fund transfer | Free | 0.10% of TXN Amt. |
| Bill Payment | Tk. 5/- to Tk-50/- | Tk. 5/- to Tk-50/- |
| Statement inquiry Fee | Free | Free |
| Balance inquiry fee | Free | Free |
School Banking Transaction limit (for Customers)
| Cash Deposit | |||
| Transaction place | No. of Transactions | Total volume | |
| Daily | |||
| Agent outlet | 2 | 500000 | |
| DBBL Branch | 10 | 500000 | |
| DBBL ATM | |||
| Monthly | |||
| Agent outlet | 30 | 1000000 | |
| DBBL Branch | 30 | 1000000 | |
School Banking Transaction limit (Cash withdrawal & Fund transfer)
Daily limits:
| Transaction place | Cash withdrawal | Fund transfer | ||
| Agent outlet | 2 | 500000 | 2 | 500000 |
| DBBL Branch | 2 | 500000 | ||
| DBBL ATM | 2 | 500000 | ||
| Monthly | ||||
| Agent outlet | 30 | 500000 | 30 | 50000 |
| DBBL Branch | 30 | 500000 | ||
(Figure in Lac)
Mandatory:
- The account type must be a School Banking Account.
- A birth certificate or passport number must be a unique ID to open an account time.
- Fingerprint & mobile number must be a guardian.
Nexus Pay apps of DBBL Agent Banking
Nexus pay apps are also new and more digital for DBBL Agent banking customer transactions. Dutch Bangla Bank operates it. So, if you want to use Nexus apps, you will open an AB account before use. Then, the apps are installed, and an account/card is added to this app. As an Agent banking customer, you must know all facilities, Nexus pay charges and transaction limits. So you can know all the detailed information in this content and read the below content:
Nexus pay Product & Services:
| Transaction Limit of Various Services Using Nexus Pay (Per Day Limit) | ||||||
| Send Money / Fund Transfer | ||||||
| From Account | To Account | Per day Minimum tx | Per day Maximum Txn | |||
| Core Banking with OTP | Core Banking | 10 | 50,000 | |||
| Agent Banking | 10 | 50,000 | ||||
| Rocket | 10 | 30,000 | ||||
| Loyalty Card | 1 | 10,000 | ||||
| Toll Card | 10 | 10,000 | ||||
| Agent Banking with OTP | Core Banking | 10 | 50,000 | |||
| Agent Banking | 10 | 50,000 | ||||
| Rocket | 10 | 30,000 | ||||
| Loyalty Card | 1 | 10,000 | ||||
| Toll Card | 10 | 10,000 | ||||
| Rocket with OTP | Core Banking | 10 | 25,000 | |||
| Agent Banking | 10 | 25,000 | ||||
| Rocket | 10 | 25,000 | ||||
| Loyalty Card | 1 | 25,000 | ||||
| Toll Card | 10 | 25,000 | ||||
| Credit Card with OTP | Core Banking | 10 | 50,000 | |||
| Agent Banking | 10 | 50,000 | ||||
| Rocket | 10 | 30,000 | ||||
| Loyalty Card | 1 | 10,000 | ||||
| Toll Card | 10 | 10,000 | ||||
| Top Up | ||||||
| Using a Core Banking Account | 10 | 1,000 | ||||
| Using Agent Banking Account | 10 | 1,000 | ||||
| Using Rocket Account | 10 | 1,000 | ||||
| Using Credit Card | 10 | 1,000 | ||||
| Using Loyalty Card | 10 | 1,000 | ||||
| Merchant Pay | ||||||
| Using a Core Banking Account | 1 | 25,000 | ||||
| Using Agent Banking Account | 1 | 25,000 | ||||
| Using Rocket Account | 1 | 25,000 | ||||
| Using Credit Card | 1 | 25,000 | ||||
| Using Loyalty Card | 1 | 25,000 | ||||
| Utility/ Bill Pay(New) | ||||||
| Core Banking with OTP | Core Banking | 1 | 50,000 | |||
| Agent Banking | 1 | 50,000 | ||||
| Rocket | 1 | 50,000 | ||||
| Loyalty Card | 1 | 50,000 | ||||
| Toll Card | 1 | 50,000 | ||||
| Agent Banking with OTP | Core Banking | 1 | 50,000 | |||
| Agent Banking | 1 | 50,000 | ||||
| Rocket | 1 | 50,000 | ||||
| Loyalty Card | 1 | 50,000 | ||||
| Toll Card | 1 | 50,000 | ||||
| Rocket with OTP | Core Banking | 1 | 50,000 | |||
| Agent Banking | 1 | 50,000 | ||||
| Rocket | 1 | 50,000 | ||||
| Loyalty Card | 1 | 50,000 | ||||
| Toll Card | 1 | 50,000 | ||||
| Credit Card with OTP | Core Banking | 1 | 50,000 | |||
| Agent Banking | 1 | 50,000 | ||||
| Rocket | 1 | 50,000 | ||||
| Loyalty Card | 1 | 50,000 | ||||
| Toll Card | 1 | 50,000 | ||||
| Transaction Limit of Various Services Using Nexus Pay (Daily & Monthly) | ||||||||
| Send Money / Fund Transfer | ||||||||
| From Account | To Account | Daily | Monthly | |||||
| No | Maximum amount | No | Maximum amount | |||||
| Core Banking with OTP | Core Banking | 3 | 50,000 | 9 | 150,000 | |||
| Agent Banking | 3 | 50,000 | 9 | 150,000 | ||||
| Rocket | 3 | 30,000 | 9 | 90,000 | ||||
| Loyalty Card | 1 | 10,000 | 5 | 30,000 | ||||
| Toll Card | 5 | 10,000 | 20 | 30,000 | ||||
| Agent Banking with OTP | Core Banking | 3 | 50,000 | 9 | 150,000 | |||
| Agent Banking | 3 | 50,000 | 9 | 150,000 | ||||
| Rocket | 3 | 30,000 | 9 | 90,000 | ||||
| Loyalty Card | 1 | 10,000 | 5 | 30,000 | ||||
| Toll Card | 5 | 10,000 | 20 | 30,000 | ||||
| Rocket with OTP | Core Banking | 5 | 25,000 | 15 | 75,000 | |||
| Agent Banking | 5 | 25,000 | 15 | 75,000 | ||||
| Rocket | 5 | 25,000 | 15 | 75,000 | ||||
| Loyalty Card | 1 | 25,000 | 5 | 75,000 | ||||
| Toll Card | 5 | 25,000 | 20 | 75,000 | ||||
| Credit Card with OTP | Core Banking | 3 | 50,000 | 9 | 150,000 | |||
| Agent Banking | 3 | 50,000 | 9 | 150,000 | ||||
| Rocket | 3 | 30,000 | 9 | 90,000 | ||||
| Loyalty Card | 1 | 10,000 | 5 | 30,000 | ||||
| Top Up | ||||||||
| Toll Card | 5 | 10,000 | 20 | 30,000 | ||||
| Using a Core Banking Account | 20 | 3,000 | 60 | 9,000 | ||||
| Using Agent Banking Account | 20 | 3,000 | 60 | 9,000 | ||||
| Using Rocket Account | 100 | 5,000 | 300 | 15,000 | ||||
| Using Credit Card | 20 | 3,000 | 60 | 9,000 | ||||
| Using Loyalty Card | 20 | 3,000 | 60 | 9,000 | ||||
| Merchant Pay | ||||||||
| Using a Core Banking Account | 25 | 100,000 | 100 | 200,000 | ||||
| Using Agent Banking Account | 25 | 100,000 | 100 | 200,000 | ||||
| Using Rocket Account | 25 | 100,000 | 100 | 200,000 | ||||
| Using Credit Card | 25 | 100,000 | 100 | 200,000 | ||||
| Using Loyalty Card | 5 | 100,000 | 25 | 200,000 | ||||
| Utility/ Bill Pay(New) | ||||||||
| Core Banking with OTP | Core Banking | 5 | 100,000 | 10 | 200,000 | |||
| Agent Banking | 5 | 100,000 | 10 | 200,000 | ||||
| Rocket | 5 | 100,000 | 10 | 200,000 | ||||
| Loyalty Card | 5 | 100,000 | 10 | 200,000 | ||||
| Toll Card | 5 | 100,000 | 10 | 200,000 | ||||
| Agent Banking with OTP | Core Banking | 5 | 100,000 | 10 | 200,000 | |||
| Agent Banking | 5 | 100,000 | 10 | 200,000 | ||||
| Rocket | 5 | 100,000 | 10 | 200,000 | ||||
| Loyalty Card | 5 | 100,000 | 10 | 200,000 | ||||
| Toll Card | 5 | 100,000 | 10 | 200,000 | ||||
| Rocket with OTP | Core Banking | 5 | 100,000 | 10 | 200,000 | |||
| Agent Banking | 5 | 100,000 | 10 | 200,000 | ||||
| Rocket | 5 | 100,000 | 10 | 200,000 | ||||
| Loyalty Card | 5 | 100,000 | 10 | 200,000 | ||||
| Toll Card | 5 | 100,000 | 10 | 200,000 | ||||
| Credit Card with OTP | Core Banking | 5 | 100,000 | 10 | 200,000 | |||
| Agent Banking | 5 | 100,000 | 10 | 200,000 | ||||
| Rocket | 5 | 100,000 | 10 | 200,000 | ||||
| Loyalty Card | 5 | 100,000 | 10 | 200,000 | ||||
| Toll Card | 5 | 100,000 | 10 | 200,000 | ||||
Nexus pay Fees/Charges:
Here, we describe the charges of Nexus pay. How do you avail/benefit from one account to another, top-up, merchant, and bill pay by Nexus Pay?
| Fees / Charges of Nexus Pay Transaction | ||
| 1. Send Money/Fund Transfer | ||
| From Account | To Account | Fees / Service Charge |
| Core Banking | Core Banking | Free |
| Agent Banking | Fee | |
| Rocket | Free | |
| Agent Banking | Core Banking | Free |
| Agent Banking | Fee | |
| Rocket | Free | |
| Rocket | Core Banking | 1.8% on Transaction Amount |
| Agent Banking | 1.8% on Transaction Amount | |
| Rocket | Tk. 5.00 per transaction | |
| Credit Card | Core Banking | 1% on Transaction Amount |
| Agent Banking | 1% on Transaction Amount | |
| Rocket | 1% on Transaction Amount | |
| 2. Top Up | ||
| Using a Core Banking Account | Free | |
| Using Agent Banking Account | Free | |
| Using Rocket Account | Free | |
| Using Credit Card | Free | |
| Using Loyalty Card | Free | |
| 3. Merchant Pay | ||
| Using a Core Banking Account | Free | |
| Using Agent Banking Account | Free | |
| Using Rocket Account | Free | |
| Using Credit Card | Free | |
| Using Loyalty Card | Free | |
| 4. Bill Pay | ||
| Using a Core Banking Account | As per Agreement with the Service / Utility Providers | |
| Using Agent Banking Account | ||
| Using Rocket Account | ||
| Using Credit Card | ||
| Using Loyalty Card | ||
*Subject to changes from time to time
DBBL Agent Banking Services
From the following discussion, we can easily understand how to register, deposit, cash withdrawal, balance check, DPS, FDR, cheque receive, and sub-agent information:
How to Agent banking registration (New Customers):
When customers are registered, then services are provided. A new customer will go to the agent outlet for registration and provide them with the following documents:
- The account opening form must be filled in full, signed
- NID/ any photo ID card
- Two copies of passport-size photograph
- One copy of your nominee’s passport-size photograph
- Customer Registration Process:
- The agent will start account registration through the device.
- The agent will capture the applicant’s fingerprint.
- The customer will get an SMS on their mobile, and the account will be displayed on the device.
Cash Deposit in Sub agent outlet:
- If Customers want to deposit, they will hand over the account and cash to the Teller.
- Subagent tellers will process the portal and start deposit transactions.
- The Teller will input the customer account number, amount, and FP.
- The system will debit the amount from the sub-agent account and credit the customer account.
- The customer and Teller will get a confirmation SMS, and Teller will give the customer a money slip.
Deposit at First Track cash Deposit Machine:
- The customer will go to Fast Track for the deposit and fill out the deposit form
- A fast-track officer will process and drop the envelope into CDM.
- CDM will provide the customer with a deposit slip.
- The First Track Officer will send the envelope to the Branch
- The Branch Officer will credit the customer account.
- The customer will get an SMS notification of their mobile number.
- Cash Withdraw in Sub agent outlet:
Account-holders can withdraw money from nominated outlets at the Agent Banking Outlet point/Teller point:
- The customer comes to the Agent Banking Outlet for withdrawal and is informed of the account number and amount.
- The agent banking teller will process it using a password/PIN.
- Agent Banking Teller will start the Withdrawal transaction
- Input account number and amount
- The customer will verify the account number and amount and Input the Customer’s FP.
- The system will debit the customer account and credit the Agent Banking Outlet account.
- Agent Banking Outlet/Teller will hand over cash to the customer
- Customers will be notified through SMS if the mobile number is linked.
ATM Withdraw:
- Account holders can withdraw money from any DBBL ATM.
- The customer comes to the ATM for a withdrawal
- Insert his card at the ATM
- Input amount
- Input his PIN
- ATM will dispense cash to the customer
- The customer will be notified through SMS if a mobile number is linked
*Balance Enquiry in Sub Agent outlet:
- The customer comes to Sub-Agent Point for balance checks and tells the account number.
- The sub-agent Teller will process it using a password/PIN.
- Initiates Balance inquiry transaction
- Input account number
- The customer will verify the account number and then Input Customer’s FP
- The system shows the customer’s balance
- Sub-Agent Teller will provide a slip
Bill payment through Sub-Agent/Teller:
- Utility Providers can collect their bills from their consumers (from customer accounts).
- The customer comes to the Sub-Agent/Teller Point for bill payment and tells his Biller ID, bill number, account number, and amount.
- The sub-agent/teller will process it using a password/PIN.
- Sub-Agent/Teller will start the Bill Pay transaction
- Input Biller ID, bill number, account number, and amount
- The customer will verify the account number, utility company ID/ code, bill number, and amount and then input the FP
- The system will debit the customer account and credit the Biller account
- The customer will be notified if the mobile number is linked and provided with a slip.
Bill Payment from Sub-Agent/Teller account (cash payment):
- The customer comes to Sub-Agent Point for bill payment and tells us his biller ID, bill number, and amount.
- The sub-agent/teller will process it using a password/PIN.
- Sub-Agent/Teller will start the Bill Pay transaction
- Input Biller ID, bill number, Sub-Agent’s account number, and amount
- Sub-Agent/Teller will verify the utility company ID/ code, bill number, and amount and then input the FP
- The system will debit the Sub-Agent’s account and credit the biller’s account
- The sub-agent/teller will put a seal on the customer’s copy of the bill.
Person-to-Person Transfer:
- The customer comes to the Sub-Agent/Teller Point for fund transfer; tell the customer the account number, destination account number, and amount.
- The sub-agent/teller will process it using a password/PIN.
- Sub-Agent/Teller Initiates P2P transaction
- Input source account (customer) number
- Input destination account number
- Input amount
- The customer will verify the destination account number and amount and Input the Customer’s FP.
- The system will debit the customer account and credit the destination account. The Customer (sender/receiver) will be notified, and a Printed slip will be provided.
Bio-metric Deposit plus Scheme (DPS)
- Customers can open the Bio-metric Deposit Plus Scheme (DPS). If the customer can save money every month
- The amount to be deposited monthly is Tk-100/- to 10000/e per month, and the term is 3, 5, 8, or 10 years.
- The monthly instalment is successful automatically from the customer’s savings account.
- Any Bangladeshi customer can open a Bio-metric Deposit plus Scheme agonist saving account of DBBL Agent banking.
- For more details, please contact the nearest Agent points / DBBL Agent Banking offices/ dial the DBBL Call Center (16216).
Bio-metric Fixed Deposit Receipt (FDR)
- Any Bangladeshi customer can open a Bio-metric Fixed Deposit (FDR) agonist saving account of the DBBL agent banking account.
- The customer can open FDR for TK-10 000/- and above amount for 3,6 & 12 months tenure.
- The FDR will be opened by debiting the customer’s savings account, and at maturity, the principal amount and the maturity benefit will be credited to their Account.
- For more details, please get in touch with the nearest Agent points / DBBL Agent Banking offices/ dial DBBL Call Center (16216)
In conclusion, we hope you understand this site’s DBBL Agent banking information. We have always tried to add all updated features and information about Agent banking. So, if you have any questions about Agent banking of DBBL, please comment in the box below. We reply as soon as possible. Thanks for your stay with us for a long time.
